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We always want to know how you feel about our service offerings and what we can do to improve them.  Dynamic DNS at ChangeIP.com is what it is, very dynamic - we will try to support any requests that you have for us.  Below are some links and options for contacting us:
 
Email Contacts: Phone Numbers:
  • Sales 1-800-791-DDNS
      Monday - Fri, 8am to 5pm PST.
     
  • Technical Support:  1-866-474-4246
      Monday - Fri, 8am to 5pm PST.
      24x7 emergency support.
Mailing Addresses:
  • ChangeIP.com
    P.O. Box 2333
    San Marcos, CA  92079   
     

You will always receive a response to your email within 24 hours - although a response is usually only minutes away.  Thanks for all feedback that you give us, it always helps us improve the services that we provide.


 
 
ChangeIP.com was established in May of 1999.  We are based in San Diego, California.  Our core business was to provide the best Free Dynamic DNS and Custom Dynamic DNS services around.  With the introduction of broadband services to the general public came the ability to serve content on your own without the need for a web host.  ISPs throughout the world are now assigning Dynamic IP addresses to their customers which makes it harder for people to find their machines.  Thus ChangeIP.com was born.  We provide the ability to tie domain names to a moving target - your servers.  Without Dynamic DNS your website or other services would be unavailable for days at a time while your DNS records replicated.
 
ChangeIP.com is a family run business with people that care about your Internet experience.  Today's number one problem on the Internet is personal attention.  You know that you've needed help in the past and struggled to get the attention you need.  Customer service, excellent pricing and reliable services are what set us apart from the hundreds of other Dynamic DNS providers out there.  Today there are truly about 10 Dynamic DNS providers that really provide an excellent service.  The rest of them are hobbyist sites that will disappear without notice sometime soon.  We are here to stay - and we are here to provide a business class Dynamic DNS system that you can rely on.  We provide over 50,000 customers with world class Dynamic DNS and SMTP services.  Most of our customers are referrals from other happy customers, so please spread the word about us!

ChangeIP.com is a debt free company.

 
 
Our global network infrastructure consists of many different components.  Let's explore some of these technologies and how they work together.

Network Infrastructure:  ChangeIP.com hosts many of its servers from the Level3 facility in San Diego, CA.  Level3 is one of the largest backbone internet providers in the world.  See an overview of the facility and network backbone here:  Level3 Colocation Overview  Check out some of these videos on the Level3 network backbone and you will be amazed at what they've done:  Level3 Videos  We have a secondary location about 50 miles away from the Level3 facility that hosts a secondary DNS server.  We are current expanding our global presence and placing DNS servers in more locations on the East Coast and in Europe - look for these announcements soon.

Dynamic DNS Backend:
  We built our Dynamic DNS system from the ground up using the best tools available today.  Our backend DNS infrastructure is a mixture between FreeBSD and Windows 2003 servers.  All DNS and customer records are stored in a database for instant updates, replication, backups and blazing speed.  Our Dynamic DNS zone files are compiled using custom programs that read from a relational SQL database.  When changes are made to your records the Dynamic DNS zone files are regenerated and put into production using our proprietary distribution methods.  Once the domain is put into place on the primary name server the records are then replicated to our secondary servers using standard DNS zone transfers.

Web Sites:   Our ChangeIP.com websites are hosted on Windows 2000 IIS servers as well as Apache running on FreeBSD.  We've written plug in modules for Dynamic DNS, Domain Name Registration and our POP3/SMTP Email Services.  ChangeIP.com uses XML to send and receive real time data from various partners for domain name purchases, maintenance and other lookup utilities.  All of our servers are kept up to date on all security patches to provide you reliable and uninterrupted service.
 



 
 
ChangeIP.com is always looking for good talent.  If you are interested in working from home, participating in one of the best Dynamic DNS services today, and having the freedom to make your own hours then contact us at the email addresses below.
 
Web
Designer
Web Designer

ChangeIP.com is looking for a talented individual who can assist with site redesign, new application interfaces, as well as graphics layout and design.  Knowledge of IIS, ASP, SQL, and HTML is required.  A portfolio of previous work is highly recommended.  All work can be done from your own location - we do not require that you be located in San Diego.  Please send all resumes to Sales@ChangeIP.com to be considered for this position.

 
Support
Technician
Support Technician

ChangeIP.com is looking for a self-starter with common sense to solve problems.  Must have knowledge with DNS, HTTP and SMTP protocols, TCP/IP & UDP, Email, and FreeBSD.  Most important is that you have that ability to communicate well with clients and give them the personal attention you would want.  Please send all resumes to Sales@ChangeIP.com to be considered for this position.

 
Web Site
Translator
Web Site Translator

ChangeIP.com is looking for individuals that can translate our web pages into alternate languages.  We would like to have translations of our website for all major languages.  You must have the ability to translate so that users from that region will understand the information in their own context.  Simply using AltaVista's Babelfish to perform translation is not acceptable.  If you are interested in helping us become the world's best Dynamic DNS provider please contact Sales@ChangeIP.com and reference the job title above.

    Dynamic DNS, Dynamic SMTP & Email, Domain Registrations
    World Class Internet Solutions from ChangeIP.com


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