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KB Article ID: 82
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Category: SSL
Status: General
Subject: The enrollment form says my CSR is invalid.
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There are a number of common issues that would cause the CSR to be invalid. When you created the CSR you will have been asked for several pieces of information, now:
• Check the common name field. You may have specified an IP address (e.g. 178.0.1.23) or a server name (e.g. mywebserver) instead of a Fully Qualified Domain Name such as www.mydomain.com or domain name such as mydomain.com. You must specify a Fully Qualified Domain Name or domain name to enroll for a RapidSSL, FreeSSL or Professional Level certificate.
• Make sure you do not have any illegal characters in any of the fields in the CSR. Illegal characters are [! @ # $ % ^ ( ) ~ ? > < & / \ , . " ']
• Check the country field. If you are located in the United Kingdom, do not specify your country code when generating the CSR as "UK" - it must be "GB".
• Make sure you have included the header and footer of the CSR into the enrollment form. The header and footer will look like:
----BEGIN CERTIFICATE REQUEST -----
encoded data
-----END CERTIFICATE REQUEST------
Make sure that there are 5 dashes on each side of Begin and End certificate request. There should also be no trailing spaces in the CSR.
Keywords:
enrollment
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invalid
Article created on Wednesday, August 30, 2006 by Sam
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