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KB Article ID: 84     Printer-Friendly Version
Category: SSL     Status: General

Subject: I have not received the "Approval" email for my SSL certificate.

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The Approval email will be sent to the authorized domain name owner or controller. When you apply for your certificate we will attempt to obtain the authorized domain contacts for your domain name. You may then choose to have the approval email sent to either the authorized domain contact, or alternatively you will be able to choose a generic domain contact such as

admin@yourdomain.com
administrator@yourdomain.com
webmaster@yourdomain.com
hostmaster@yourdomain
root@yourdomain.com
ssladmin@yourdomain.com

Make sure that you have set up the email addresses chosen at this point in the application otherwise the approval email will not be delivered. If you need to change the approver email, please contact us.




Keywords: ssl | authentication | approval | email
Article created on Wednesday, August 30, 2006 by Sam

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