| Time Stamp | Category | Description |
6/12/2013 9:10:47 PM
6 days old. | INFO | Changeip |
|
|
|
6/12/2013 9:09:36 PM
6 days old. | WARNING | Changeip |
|
|
|
5/16/2013 5:13:54 PM
33 days old. | INFO | At this time, all services should now be restored. Please submit a helpdesk ticket if you continue to have problems. |
|
|
|
5/15/2013 1:27:11 PM
34 days old. | WARN | As of 8:25 EST ChangeIP.com has been experiencing a DDOS attack affecting all free domains. Our Engineers are currently working on a solution to this problem. |
|
|
|
3/10/2013 4:49:58 PM
100 days old. | Info | At this time, all services should now be restored. Please submit a helpdesk ticket if you continue to have problems. |
|
|
|
3/10/2013 2:30:23 PM
100 days old. | Warning | ChangeIP servers have been experienceing technical issues since yesterday evening. Some services may be unavailable until the problems have been solved. |
|
|
|
3/5/2013 11:49:09 PM
105 days old. | Info | We have scheduled a maintenance window to be performed between 17:30 UTC and 18:30 UTC on Monday, March 11, 2013. This work is being performed to test our network equipment redundancy configuration. There may be momentary outages due to this testing, but prolonged outages are not anticipated. |
|
|
|
12/24/2012 10:42:10 AM
176 days old. | Info | A Change Window has been scheduled for Saturday, January 12th, from 14:00 UTC through 23:00 UTC for upgrades to our core infrastructure. There will be interruptions to our web hosting, account management, and dynamic dns updating services during this change window. Our hosted email solutions and our core DNS infrastructure are not affected by the planned work for this change window. |
|
|
|
12/24/2012 10:40:01 AM
176 days old. | Info | A Change Window has been scheduled for Friday, January 4th, from 11:00 UTC through 15:00 UTC for upgrades to our hosted email infrastructure. There will be interruptions to our hosted email services during this change window. |
|
|
|
12/19/2012 12:20:51 PM
181 days old. | Info | ChangeIP.com support will be closed from 12/21/2012-1/2/2013. During this time, we will only be able to respond to emergency situations. |
|
|
|
12/13/2012 8:09:03 PM
187 days old. | Warning | A storage issue on our database server caused an approximate two hour outage, during which update to zones and accounts may have failed. This problem has been resolved and no further issues are anticipated at this time. We apologize for any inconvenience this may have caused. |
|
|
|
10/17/2012 10:46:54 AM
244 days old. | Warning | A network issue caused an outage of several core ChangeIP.com services from 17:30 to 18:30 UTC yesterday. From 18:30 yesterday until 15:00 UTC today, DNS service for some custom domains may have experienced an extended outgo. We apologize for any inconvenience this may have caused. |
|
|
|
10/15/2012 7:39:35 AM
246 days old. | Warning | A bug in our code caused the ddns.info zone to not update on 10/13. Simultaneously a storage issue caused mail services to work intermittently throughout the weekend. The root causes of both issues have been addressed. We apologize for any inconvenience this may have caused. |
|
|
|
6/19/2012 6:39:00 AM
364 days old. | Warning | Our primary database server suffered an outage from roughly 1130 UTC until 1330 UTC this morning, 19 June 2012. This outage prevented any automatic or manual changes to Dynamic DNS records, and also prevented e-mail delivery. No e-mail was rejected, but should have been queued by the sender and in the process of re-delivery at this time. We are investigating the root cause of this outage and will work hard to prevent it from happening again. All services have returned to normal operation at this time. We apologize for the inconvenience! |
|
|
|
12/5/2011 8:29:19 AM
561 days old. | Info | Our site's home page was unreachable this morning due to a bug in our web server software. Intermittently the home page causes a redirect loop that once restarted is fixed. We are investigating this issue and will hopefully resolve it this week. |
|
|
|
11/1/2011 7:04:51 AM
595 days old. | Info | We are currently experiencing a ddos attack on our network infrastructure. We are working on resolving this issue and apologize for any inconvenience this has caused. |
|
|
|
8/13/2011 12:19:22 AM
675 days old. | Info | Emergency database maintenance was just performed. Last weeks power event on the main database server caused underlying LUN corruption that was just corrected. |
|
|
|
8/5/2011 1:06:14 AM
683 days old. | Info | At around 11:35pm PST the main database server in San Diego started to log errors. The earlier unclean shutdown of the database this morning due to the power outage caused corruption that was repaired over the past 2 hours. We apologize for any inconvenience this has caused. All services should be operating normally at this time. |
|
|
|
8/4/2011 4:14:57 PM
684 days old. | Info | Today around 11:20am PST there was a major power outage at our San Diego data center. We are working with the data center vendor to determine the exact cause and will post an update shortly. All services should be running optimally at this time. |
|
|
|
6/21/2011 9:44:49 AM
728 days old. | Warning | As of about 6:00am PST this morning we have been under a large scale ddos attack against some of our DNS infrastructure. We are working on resolving this at this time and will followup with an update shortly. |
|
|
|
4/15/2011 4:07:47 PM
795 days old. | Info | We are currently investigating an issue related to the URL redirector. We believe there is a ddos attack flooding the upstream transit pipe causing certain sources to not be able to reach the URL redirector IP. An update will be posted shortly. |
|
|
|
3/28/2011 1:39:23 PM
813 days old. | Info | Our payment gateway vendor is under emergency maintenance and is not accepting requests at this time. We are investigating this now and will hopefully have a resolution very shortly. |
|
|
|
3/18/2011 8:45:43 AM
823 days old. | Info | We are being advised that the payment gateway should be functional again. For more information on the outage you may visit this link. |
|
|
|
3/18/2011 7:41:16 AM
823 days old. | Info | Our payment gateway vendor is under emergency maintenance and is not accepting requests at this time. We are investigating this now and will hopefully have a resolution very shortly. |
|
|
|
2/20/2011 1:58:55 AM
849 days old. | News | MAIL SERVER USERS: As of this evening we have finally upgraded our mail server software. We have been planning and performing regression testing over the past few months and have finally completed the upgrade. If you have any issues please feel free to send us an email to Support@ChangeIP.com and we will look into it. |
|
|
|
| | |
