Dynamic DNS News & Status Updates

Time Stamp	Category	Description
4/19/2008 12:07:38 AM 20 days old.	Info	We have begun the process of migrating all free dns domains to a different set of name servers. This change should be transparent with no side effects. All free domain names will be switching from NS#.ChangeIP.COM name servers to NS#.ChangeIP.ORG. This will help us expand and better support our customers in the future. If there are any problems please feel free to email support at ChangeIP.com with details.

3/26/2008 12:57:02 PM 44 days old.	Info	We've had quite a few users email us support tickets complaining of mail being rejected. At first glance most users think this is ChangeIP.com blocking their email. A response like the one below is being given: Final-Recipient: rfc822;recipient@example.org Action: failed Status: 5.2.1 Diagnostic-Code: smtp;550 5.2.1 Mail from X.Y.Z.A refused: spam site. Please be aware that this is most likely coming from a Symantec Mail Security package installed on your Exchange server, not from anything we have control over. Please refer to the following URL which shows the 'relays.ordb.org' RBL is obsolete and as of 3/26/08 they just listed the entire internet to get people to stop using it. http://www.dnsbl.com/2007/02/status-of-relaysordborg-dead.html To fix this problem please remove the relays.ordb.org RBL from both your Exchange filters as well as Symantec Mail Security.

3/23/2008 9:28:01 AM 47 days old.	Info	We've had quite a few users email us support tickets complaining of mail being rejected.

2/2/2008 2:29:21 AM 97 days old.	Info	At this time there are some database maintenance jobs running that are affecting performance. We are investigating why this is happening and hope to restore full functionality within a few minutes.

1/1/2008 10:55:58 AM 129 days old.	Warning	We are still investigating the source of the attack this morning. We will followup shortly.

1/1/2008 8:36:47 AM 129 days old.	Warning	Happy New Years from the ChangeIP.com family! This morning we are experiencing a distributed denial of service (ddos) attack on our infrastructure. We are investigating the source of the attack and will followup shortly. We apologize for any inconvenience this has caused.

11/17/2007 8:07:23 PM 174 days old.	Info	Dear Network Solutions Customers, The Network Solutions Partner Portal and XML environments will be undergoing routine maintenance and will be unavailable beginning at 10:00pm ET Saturday, November 17th, 2007 lasting for approximately 2 hours. We apologize for any inconvenience you may experience, and will notify you immediately when maintenance is completed and the tools are available. Thank you for your cooperation and patience. Network Solutions Network Operations Center

10/23/2007 11:17:27 PM 199 days old.	Info	One of our upstream providers, Cogent Communiations, is experiencing nationwide problems at this time. We have de-peered with them at the moment to prevent BGP routing annoucements. We believe there should be minimal impact, if any.

10/7/2007 10:32:52 AM 215 days old.	Info	A few server reboots have taken place this morning to complete required security patch installations. We apologize for any inconvenience this has caused.

9/12/2007 8:11:05 AM 240 days old.	Public	This morning one of our upstream providers in the San Diego location experienced a problem with internet connectivity. We have bypassed this internet provider in the short term while we investigate what the status is.

7/20/2007 8:22:00 AM 294 days old.	Info	This morning our main web server experienced a glitch where no requests were being accepted. This has been fixed and we will be investigating what happened.

5/15/2007 11:06:28 PM 360 days old.	Maint	A power outage occurred in one of our colocation cabinets at the San Diego facility this evening. An overload protection circuit tripped and caused certain machines to go offline. Power has been restored and precautions are being taken to prevent this in the future. We apologize for any inconvenience this has caused.

2/27/2007 12:36:03 PM 437 days old.	Warning	"Per Level 3, there is an issue affecting all the major metro markets on the West Coast that is impacting the OSPF cloud. They do not have any additional details or an ETR as of yet, OPS Engineering is investigating now. We'll follow up shortly when we have more info."

2/26/2007 2:46:47 PM 438 days old.	News	FOR IMMEDIATE RELEASE ChangeIP.com Releases Free Software to Complement Backup SMTP Service February 26, 2007 -- ChangeIP.com, a California-based dynamic DNS provider, recently announced they will be releasing a new software program to complement their backup SMTP services. The software will be provided to ChangeIP.com users free-of-charge. The move, according to company president Sam Norris, is designed to keep ChangeIP.com’s border servers up-to-date with their clients valid e-mail addresses. “We designed the new software to reduce email network traffic and stop dictionary attacks,” says Norris. “The software supports Microsoft Exchange Server and automatically synchronizes with the client’s servers. Any invalid email address is then rejected at our border servers as well.” The software, “Dynamic SMTP Assistant”, is the latest addition to a long line of ChangeIP.com’s Dynamic DNS and SMTP features. Dynamic SMTP Assistant is expected to be one of the few software options on the market that allows customers to utilize a 3rd party backup service while avoiding dictionary attacks on all external secondary servers. “When broadband services were introduced to the general public, suddenly everybody had the ability to serve content on their own without the need for a web host,” says Norris. “After first providing the ability to tie domain names to a dynamic IP address (i.e. broadband web servers), we decided to focus on our customers email needs as well. That’s where Dynamic SMTP Assistant fits in.” ChangeIP.com also expects the free software to cut down on down on unnecessary delivery attempts to primary servers by filtering email at the border -- a feature not commonly found with other backup SMTP providers. “Microsoft Exchange is the first mail server to be supported by Dynamic SMTP Assistant,” states Norris. “Support for most other popular mail servers will be added, including Merak, SmarterMail, and any other SSH capable servers.” ChangeIP.com has made the Dynamic SMTP Assistant software available at http://www.ChangeIP.com/email/dsa/ The software utilizes ClickOnce technology for rapid deployment and updates. About ChangeIP.com -- Established in May of 1999, ChangeIP.com provides free and paid dynamic DNS services to clients around the globe. ChangeIP.com ranks among the best of dynamic DNS service providers available today. Contact: Sam Norris sales@ChangeIP.com http://www.changeip.com ####

2/20/2007 2:07:31 PM 444 days old.	Info	Our technical support telephone number, 866-474-4246, is experiencing problems. We are working with Level3 to provide resolution to this in a timely manner. You can reach us at 800-791-DDNS in the meantime.

2/19/2007 10:03:06 AM 445 days old.	Info	Our payment processor is currently experiencing problems with their systems. We are looking into this issue and will post a followup shortly.

2/14/2007 1:55:11 PM 450 days old.	Info	A database failure occurred at about 12:30pm PST. This limited access to email for a short time as well as access to the website. We apologize for the inconvenience. We are investigating this incident to minimize any future recurrences. All systems should be functioning normally at this time.

2/6/2007 10:42:59 AM 458 days old.	Maint	A database failure occurred at about 10:15am PST. This limited access to email for a short time as well as access to the website. We apologize for the inconvenience. All systems should be functioning normally at this time.

1/31/2007 4:29:20 PM 464 days old.	Info	The following domain names were just renewed at the registry and should become active within a few minutes: ddns.name, ns1.name, ns2.name, ns3.name We apologize for any inconvenience this has caused.

12/22/2006 2:35:58 PM 504 days old.	Info

12/19/2006 4:55:07 PM 507 days old.	Info	We are modifying our signup process because of some recent abuse problems. If you experience any problems while creating an account please email our support department and we will assist you. If you are trying to create many accounts and are unable to do so, please email our support department and we will help you accomplish your goals.

12/6/2006 12:46:35 PM 520 days old.	Info	Our inbound phone lines are currently experiencing problems with our upstream voice vendor. We hope to have this fixed within the next hour. If you need to contact us urgently you can reach our on call technical support phone at 858-922-6268.

12/6/2006 11:32:26 AM 520 days old.	Info	Our primary SMTP/POP3 server is currently experiencing some delays with processing email. Some connections are being hung at the moment. We expect this situation to be resolved within a few minutes. Thank you for your patience.

12/4/2006 4:19:23 PM 522 days old.	Info	We are investigating a database problem at this time. We apologize for any inconvenience this has caused.

11/22/2006 10:58:45 AM 534 days old.	Info	Happy Thanksgiving 2006! We wish you and your family the very best this holiday season. We will be closed on Thursday in observance of Thanksgiving. Our emergency on-call support will be available by calling 858-922-6268 or by sending a brief email (160 characters or less) to cell (at) changeip.com.