How to switch to ChangeIP.com email services

Switching to ChangeIP.com Email Services

This article tells you how to switch your existing domain from another email provider to ChangeIP.com.

  • If you have not already, order our Email Hosting package for your domain
  • If you are unfamiliar with DNS Manager, watch our brief tutorial on how to use it
  • Once you are familiar with how DNS Manager works, edit the domain you wish to change (using DNS Manager)
  • Add MX records for ChangeIP.com:
    • Open DNS Manager
    • Select the domain you wish to switch mail to ChangeIP.com
    • Click 'Add Record' (at the bottom-left of the page), then 'Record Type': MX
      • Hostname: @
      • Value: mx1.changeip.com.
        • Notice the trailing '.' on the above Value
      • TTL: whatever you choose (at least 30)
      • Priority: 10
    • Click 'Add Record' again, 'Record Type': MX
      • Hostname: @
      • Value: mx2.changeip.com.
        • Notice the trailing '.' on the above Value
      • TTL: whatever you choose (at least 30)
      • Priority: 20
    • Click 'Save' at the bottom-left

  • At this point, we would recommend you edit your old MX records (if they exist) and set them at a lower preference (heavier priority value). This will ensure there are no gaps between the old records being removed and the new records propagating.
  • NOTE: This section is not required, only a recommendation. This particular process can happen however you see fit for your needs. If you do not wish to have a transition period, please skip to the next section.
    • While in DNS Manager for this domain, click each of the old MX records (non-changeip.com records)
    • Set the priority to something higher than the ChangeIP.com records, something like (50, 55, 60, etc)
    • Click 'Save' at the bottom-left.
  • Once the records have propagated (you can see the new values in your own DNS queries), you can move on to the delete section below.

  • After adding the ChangeIP.com MX records, you will need to remove any MX records that point to servers other than ChangeIP.com's MX servers (mx1.changeip.com, mx2.changeip.com)
  • NOTE: This process is irreversible, be sure you are certain that the correct records you want to delete are selected
    • While in DNS Manager for this domain, click on the Non-ChangeIP.com MX record you wish to delete
    • Select the 'delete' checkbox on the far right
    • Click on any additional Non-ChangeIP.com MX records you wish to delete
    • Select the 'delete' checkbox next to them
    • Click 'Save' at the bottom-left
  • NOTE: Propagation times may vary depending on various DNS caching settings (which can often ignore TTL's). Please allow time for these records to propagate.

 
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