Prem DDNS and Email Renewals

We are occasionally asked, how do I renew my Premium DDNS or Email Hosting.  The short answer is 'nothing'.

Unlike some services which require you to click a "RENEW" button or configure for Auto Renewal, Premium DDNS and Email Hosting have a different renewal mechanism.  Each has a Next Due Date, and 14 days prior to the Next Due Date, the system automatically generates a renewal invoice and emails you to remind you to pay it. 
You can also always view your invoices under My Invoices

Also, an unpaid email reminder is sent 1 day after it's due, then 4 days after it's due, and finally 7 days after it's due. At 14 days after due date the service is suspended and then it is terminated 30 days after due date. Any late fees that are required will be assessed at 28 days after due date. That gives the client 28 days to respond to the initial invoice email before suspension occurs.

  • 43 Users Found This Useful
Was this answer helpful?

Related Articles

Where is my data?

One question we are sometimes asked is - what is my data?  Assuming you can login, there are...

Password Reset

If you have forgotten you password, you can automatically have it reset.  On the Login page,...

How to Cancel a Service

We hope that you never cancel a service.  Our technical and billing support teams do our...

Default Name Servers

Default Name Servers for ChangeIP.comContent: Please make sure to set your Nameservers to the...

Adding Funds to your Account

ChangeIP.Com allows clients to maintain a credit balance with us to ease management of several...