Domain Transfer Refund Policy

Any domain name that is started for transfer will require payment before the process has begun. We recognize that there are many reasons why a domain name could fail to transfer. We offer a 100% money back guarantee if your domain name fails to transfer to our registry.

If a transfer fails your account balance will automatically receive a credit for the original amount. This credit can be used in the future for additional transfer attempts or other products that we sell. If you would like to receive this money back to your original CC then you must email us at Support@ChangeIP.com with a written request and a credit will be made within 24 hours.
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