Adding a Forward Address

Adding a Forwarding Address
This article addresses adding a forwarding address on you email account. If you would like your entire domain forwarded, please open a support ticket.

  • Login to webmail (https://webmail.changeip.com) as the user you wish to forward
  • Click 'Preferences' (top menu bar)
  • Click 'Mail' in the left 'Preferences' Menu
  • Under the 'Receiving Mail' heading:
    • Enter the address you would like to forward to in the 'Forward a copy to:' box.
    • Check the 'Don't keep a local copy of messages' if you would like mail for this account to not remain on our servers
    • Click 'Save' in the top-left
Now all email going to the address you logged into webmail as will be forwarded to the destination address you entered.

NOTE: If the destination email address's mail server is down, your mail will be queued on our servers for a certain amount of time before failing. However, this is dependent on the destination system being properly configured (DNS, MX records, etc).


also see Store and Forward FAQ


  • 19 Users Found This Useful
Was this answer helpful?

Related Articles

Configuring Thunderbird for ChangeIP Hosted Email

Mac - Go to Tools -> Account SettingsLinux - Go to Edit -> Account SettingsWindows - Go to...

Configuring Outlook for ChangeIP Hosted Email

1. Click File2. Click Add Account 3. Choose "Manual setup or additional server type"4. Choose...

General Email Settings

Setup Email WITH EncryptionIncomingIMAP Server: imap.changeip.com Port: 993 Security:...

How to switch to ChangeIP.com email services

Switching to ChangeIP.com Email ServicesThis article tells you how to switch your existing domain...

How to Upgrade/Downgrade Mail Storage

When you initially purchase Email Hosting, you select a storage option.   In some...