Issues ordering when using Safari

There are known issues with Safari and websites such that use IP address information for order verification.  A feature on Mac and iOS devices called iCloud Private Relay is known to cause issues with this process.  Please see the following article regarding this feature and how to disable it:

Manage iCloud Private Relay for specific websites

Alternatively, users on these devices can use a different web browser such as Chrome or Firefox to resolve issues with the order process.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Using Paypal to Make Credit and Debit Payments

Dear Valued Customers, We are aware some of our clients are experiencing some difficulties when...

Order in "Pending"

Oftentimes we hear these questions from our customers."My order is Pending!""I already paid, why...

How to Update Your Payment Method

You can update your Credit/Debit card info by: Logging into your client account Clicking on...